Privacy Policy & Terms of Service
Effective Date: February 2025
Silvarra Blue Ridge("Company," "we," "our," or "us") respects your privacy and is committed to protecting it through this Privacy Policy and Terms of Service.
1. Scope of This Policy and Terms
This Privacy Policy and Terms of Service govern your access to and use of silvarrablueridge.com (the "Website"), including any content, functionality, and services offered on or through the Website, whether as a guest or a registered user. By accessing or using the Website, you accept and agree to be bound by these Terms. If you do not agree, please do not use the Website.
This Policy applies to information collected through:
- The Website,
- Email, text, or other electronic communications between you and the Website,
- Third-party integrations we use, such as Webflow, Klaviyo, Google Analytics, Google Search Console, Facebook Pixel, Hospitable, and Microsoft Clarity.
2. Children Under the Age of 18
The Website is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we learn we have collected such information, we will delete it. If you believe we may have information about a child under 18, please contact us at info@silvarrablueridge.com.
3. Information We Collect
We collect both personal information and non-personal information:
A. Information You Provide to Us:
We collect information when you:
- Fill out forms on the Website,
- Communicate with us via contact forms, email, or surveys,
- Make purchases or register for services,
- Submit reviews, comments, or inquiries.
This may include:
- Name, email address, phone number,
- Payment details (handled securely by our payment processor),
- Other information voluntarily provided.
B. Information We Collect Automatically:
As you navigate the Website, we may use Google Analytics, Google Search Console, Microsoft Clarity, and Facebook Pixel to collect:
- Device Information: Browser type, IP address, operating system,
- Behavioral Data: Pages visited, time spent, referral sources,
- Location Data (if permitted by your browser settings).
We use this data for:
- Website analytics and improvements,
- Fraud prevention,
- Targeted advertising and marketing.
4. Terms of Service
A. User Responsibilities
By using this Website, you agree:
- To provide accurate, current, and complete information,
- Not to misuse the Website, including attempting to access restricted areas,
- Not to engage in any activity that disrupts or interferes with Website functionality,
- To comply with all applicable laws and regulations.
B. Intellectual Property
All content, trademarks, and intellectual property displayed on this Website belong to the Company or its licensors. You may not reproduce, distribute, or create derivative works without prior written permission.
C. Limitation of Liability
The Company is not responsible for:
- Any inaccuracies, errors, or omissions on the Website,
- Any loss or damage resulting from Website use,
- Any third-party links or services accessed through the Website.
Your use of the Website is at your own risk. We provide services on an "as is" and "as available" basis.
5. Use of Cookies and Tracking Technologies
We use cookies, pixels, and tracking technologies (e.g., Facebook Pixel, Microsoft Clarity, Google Analytics) to:
- Remember preferences and enhance user experience,
- Track browsing behavior for analytics,
- Deliver personalized advertisements.
Managing Cookies
You can control cookies by adjusting your browser settings. Disabling cookies may affect your experience on our Website.
6. Third-Party Data Sharing
We do not sell or rent your personal information. However, we may share data with trusted third parties to provide our services, including:
- Payment processors,
- Analytics providers (Google Analytics, Microsoft Clarity),
- Email marketing services (Klaviyo),
- Social media platforms (Facebook Pixel for ad targeting).
These third parties are bound by data protection agreements and are only permitted to use the information as necessary to perform their services.
7. Your Rights and Choices
Depending on your location, you may have the following rights under GDPR, CCPA, and other applicable laws:
A. GDPR (For EU Residents)
- Right to access your data,
- Right to rectify inaccurate information,
- Right to erase your data (“right to be forgotten”),
- Right to restrict or object to processing,
- Right to data portability,
- Right to withdraw consent at any time.
To exercise these rights, contact us at hello@clientwebsite.com.
B. CCPA (For California Residents)
- Right to know what personal data we collect,
- Right to request deletion of your data,
- Right to opt out of data sales (We do not sell personal data),
- Right to non-discrimination for exercising your rights.
To submit a request, email hello@clientwebsite.com.
8. Data Security
We take security seriously and use industry-standard safeguards, including:
- SSL encryption for secure data transmission,
- Restricted access to personal data,
- Regular security audits to prevent unauthorized access.
However, no online service is 100% secure. Please use caution when sharing personal information online.
9. Policy & Terms Updates
We may update this Privacy Policy and Terms of Service periodically. Changes will be posted on this page, and we will notify users of significant changes via email or Website notice.
10. Contact Information
If you have any questions or concerns regarding this Privacy Policy and Terms of Service, please contact us:Email: info@silvarrablueridge.com
Last Updated: March 2025